Frequently asked questions: Let’s find the answers!
Here are the most popular questions we get and can answer right away. Be sure to check them out before you write to our customer support.
Can I be sure of my confidentiality on your website?We’ve done everything possible to keep our website a secure place to solve any student’s homework problems. We check it for common vulnerabilities with both automated systems and manual tests. Besides, we only use safe and verified methods of payment, so you can be sure about the confidentiality of your data. Also, our team respects your privacy and keeps your requests confidential. So the whole of our service is secure and confidential for your convenience.
What types of tasks can you deal with?We deal with a great number of homework assignments from students of STEM specialization. Also, we help those non-technical students who need some calculations or programming for their research projects. There’s no task we can’t deal with in programming or calculations: websites, databases, SQL queries, QML projects, C++ programs, everything can be handled by our experts.
Do you sell pre-made solutions?No, each solution we provide is made specifically on your custom request. Even if we’ve seen this task or a similar one before, each expert does everything from the blank page, searches for the best-fitting solution, and incorporates it into your specific requirements. Our goal is to provide you with the best studying materials to make your academic journey more efficient.
Ordering and tracking assignments
How can I place an order at ProAssignmentHelper?The shortest and easiest way to place your order is to use the order form that is available at each corner of our website. Fill it out, proceed to payment, and purchase your custom solutions, and your assignment will be on its way to the expert who’ll surely complete it. You can track your order on the personal order page and contact the expert if needed. After the task is completed, you’ll get a notification and a link to download the ready material in your inbox.
When will you assign my order to the programming/calculations expert?As soon as you pay for your order, we start looking for the right expert. It takes a while to help your task find its way to a ready-to-go specialist, as we have more than 300 experts available on our website. If there’s something unclear in the task that prevents our experts from taking it, we’ll contact you to clarify the details, and the problem will finally reach the hands and brains with which it’ll be solved.
Who are your programming and calculations experts?They are professionals in STEM disciplines, experienced in doing programming and calculations tasks. Many of them have academic degrees (bachelor’s, master’s, and even PhDs) in computer science. We select our experts through a tough procedure of checks and tests. So we can say that every one of them is handpicked. Also, they are good at English, formatting, writing documentation, and commenting on code. These characteristics are the signs of a highly qualified programmer, so our experts are definitely worth learning from.
How can I cancel my order?If you’ve changed your mind and want to cancel your order, there are two scenarios of how subsequent events will play out. If an expert hasn’t started the work on your task yet, you simply get a 100% refund. If the work has been started, you can request a partial refund according to our policies. In any case, we’re aimed at leaving you satisfied with our service, so don’t worry if you change your mind.
Can I upload files with the technical description of my task?Any kind of files you consider important for your expert to have can be uploaded while placing an order with the help of a form. Also, you’ll be able to add any additional documents via your personal order page, if needed. Our experts always review the files you send us and use them to complete your task. So feel free to send us any docs that are related to the task and can influence its quality.
How will I get a completed task?First, you’ll get a notification that everything is done. Second, you’ll receive a link to download the ready material in your inbox. Third, if everything is alright and there’s no need for further improvement, you can approve the material and leave us feedback. If we’ve missed anything from the primary requirements, you may request a revision, and we’ll rectify any such omissions for free.
Other features of our service
How can I be sure of your experts’ proficiency?First, take a look at our testimonials page, as there are a lot of interesting students’ stories to discover. Second, you can view samples on our website and see how typical tasks are solved. Third, give our services a try yourself to know the level of our specialists’ professionalism for sure. Just hire us once to know if we can help you study better.
Can you finish my assignment earlier?Of course we can, because almost 79% of all ready materials are delivered before the deadline. Our experts are trying hard to help you save time for your own studying. But it’s better for you to plan your assignment orders in advance and choose longer deadlines. With this option, you’ll get the best price on your task and won’t be additionally charged for urgency.
What is your revision policy?If you need a revision of the completed task, you can request as much right when you get it. Depending on what kind of revision you request, it might be considered free edits (if it was in your primary task description) or paid revision, and we’ll charge additionally for that.
How can I restore my password if I forget it?Use our “I forgot my password” function in the login/registration section of the order form. We’ll send you instructions on how to reset your password and restore access to your account.